FREQUENTLY ASKED QUESTIONS ABOUT RED WALL MURALS
Product info
Our murals are printed on a high-quality vinyl-coated non-woven material with a matte finish. Optionally, we can also add a clear coat on your mural to add an extra shine and durability (just choose a premium option when ordering). Commercial vinyl with type 2 properties is available too.
Every mural is made to order using custom dimensions. You simply put the size of your wall when ordering. You can check measuring tricks under the price calculator that is available on each item’s page.
No, our murals are already pre-cut in panels to the height of your wall for your easy hanging. You simply put them up on the wall in a correct sequence. Each panel is numbered so you don’t get confused.
An automatic cropping tool is available on our website when you click on “Customize & order” button. If you have a specific question/request regarding the cropping process – CONTACT US.
Some designs/patterns are hard to show by our cropping tool. When wrapping the wallpaper around the whole room or for cases when the design needs to be manually stretched by our design team, we recommend sending a request to our email at info@redwallmural.com
We will need the size of your wall to send you a cropsheet of how your mural will look so you can approve it before ordering
The final price depends on the size and version of the mural that you need. You can check the price in our calculator that is available on every item page. Simply put your wall’s dimensions, choose type of material (traditional, premium or commercial) and get your price. The minimal threshold is $50.
Premium has all features of traditional + we also apply an additional clear coat on the finished product. It increases water resistence, durability, glossiness, wipeability. If you want to install your mural in the bathroom with the shower, we can additionally apply a special water-proof decorator’s varnish on your request. Just make that note in your order.
Choose “Traditional” material to get a matte finish. Choose “Premium” to get a glossy effect. CONTACT US if you’d like a receive a close-up photo of the material straight from factory.
All of our products are PVC-free, VOC-free. We use only non-toxic inks. So, whether you put it up in your kid’s room or office room, you can have your mind in peace on that.
Absolutely! If you want your patterned wallpaper or mural to seamlessly cover multiple walls, just combine the width of all the walls into a single order.
If you have many cutouts and want to ensure the pattern flows seamlessly across your room, please CONTACT US. We will create a detailed sketch of each wall with its cutouts to help you visualize the design.
Yes, all of our items are UV-resistant and won’t fade in the sunlight.
Ordering
Path #1
Choose the design you like from our various collections using different filters (by themes, by style, by space, by color)
Put your wall’s dimensions to get a price
Wait for our email with the mockup (cropsheet) of your mural to make sure we placed the image in the way you wanted
Confirm your mockup and wait for your delivery!
Path #2
If you need to get a specific print that is out of our collections, you can go to our “CREATE MURAL” section.
If you are just unsure what to choose, CONTACT US. Our interior designers will give you an idea.
You are supposed to receive a confirmation email upon placing an order. In case it didn’t come through, please contact us at info@redwallmural.com
Yes, just click on “buy a sample” on the product page
Normally there is no possibility to make any changes, but we can help you as long as your order has not been produced yet.
Just reach out to us at info@redwallmural.com as quickly as possible and we’ll help you check the current status of your order.
Don’t forget to add your order number to speed it up.
We ship all orders within 1-3 days and then it’s subject to the transport company as far as delivery.
FEDEX Ground (depending on your location): 5 to 8 business days
Shipping
We will send you a package number once we ship your order. You can look it up on the carrier’s website. If you need any help with this, just CONTACT US and we will send you updates on your package.
All orders are coming from US or Poland.
Yes, we ship worldwide!
We ship all orders within 1-3 days and then it’s subject to the transport company as far as delivery.
FEDEX Ground (depending on your location): 5 to 8 business days
Removal, Installation, Maintenance
All our murals are removable, but there is always a chance that the old paint can peel off depending on the substrate that the murals have been hung on. We recommend using a strippable glue to minimize the risk as well as priming the walls with a good wallpaper primer before hanging. That will make the process way easier in the future.
Use water consisently to get the material wet and start pulling the panels off.
Try adding special wallpaper removing chemicals that you can buy at any DIY store.
Use a steamer.
Due to a rising interest, we created a new page – DIY GUIDE
Hanging our murals is an easy process with a DIY Guide.
If you don’t want to take any risk, feel free to leave a request on our HIRE A PROFESSIONAL page. We will connect you with our qualified hangers who do this type of work for living. Peace of mind, easy arrangements and perfect result are guaranteed!
All our wall murals can be cleaned with a cloth/sponge. Do not rub it excessively. Do not use chemicals
You definitely can! It would work great in a powder/half baths that don’t have a shower. If you want to install your mural in the bathroom with the shower, we can additionally apply a special water-proof decorator’s varnish on your request. Just make that note in your order
Yes! We even created a separate group for lovers of this idea. Check out our CEILING MURALS
Common problems
That’s unfortunate… But there are some ways around!
Short at height? Consider adding a crown molding or raising your baseboard if the circumstances allow.
Short at width? You can center a mural and just paint both sides in a complementary color. Or we’ve had clients who just framed out the mural so it looks like a huge picture frame with the design on the wall
Of course these options are rather creative than ideal. Therefore we can offer you a discount for the new mural of the right size. Double-check your measurements this time!!!
No, adding a new panel to previously installed ones is not advisable. Due to potential variations in the inks we use from lot to lot, the prints may have color inconsistencies if panels are printed separately. But we can definitely print a single panel if it’s not your case
If you’ve just placed your order and it hasn’t been shipped yet (to the wrong address…), simply contact us at info@redwallmural.com
We’ll ensure your order is updated and perfected.